Privacy Policy and Data Protection
In compliance with the General Data Protection Regulation (GDPR), which came into effect on May 25, 2018, we provide our customers with the following basic information on data protection:
DATA PROTECTION INFORMATION
· Data Controller: Jose Francisco Martos Bohorquez
· Purpose: To offer you personalized experiences and content based on your interests.
· Legal Basis:
· Execution of a contract
· Consent of the data subject
· Recipients: Data will not be transferred to third parties, except where legally required.
· Rights: Access, rectify, delete data, and data portability.
· Additional Information: You can consult additional and detailed information about how we process your data in this Privacy Policy.
PRIVACY POLICY
WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?
This privacy policy applies to all personal data provided by the user to NaluSur, a brand of Jose Francisco Martos Bohorquez, located at c/Tenerife 440B, Marbella 29604 (hereinafter “NaluSur”), through online forms or purchases on the website www.nalusur.com. (www.nalusur.com).
For the purposes of this Privacy Policy, “User” refers to any individual interested in the products and services that NaluSur offers through its website.
NaluSur, as the data controller, will request, prior to the provision of personal data, the express consent of the User to this Privacy Policy, whenever necessary and for any other aspect that requires prior authorization.
The User may contact us via email at info@nalusur.com for any questions or concerns regarding data protection.
FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?
At NaluSur, we process the information provided by individuals through contact and account registration forms on the website, in order to provide the requested service, ensure the User’s access to and use of the website, manage the User’s relationship with NaluSur, inform the User by any means, including the sending of commercial communications to the email address provided by the User, about NaluSur products and services similar to those previously acquired, and carry out promotional activities regarding other products, activities, and services, whether from NaluSur or third parties, if the User consents.
HOW LONG DO WE KEEP YOUR DATA?
The data provided to NaluSur will be retained as long as the business relationship with the user is maintained or for the years necessary to comply with legal obligations. Data will not be transferred to third parties except where legally required.
WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?
The legal basis for data processing is the execution of the service provision contract and the consent requested from the User. The withdrawal of such consent shall not affect the execution of the service provision contract.
At the time of providing personal data, NaluSur will collect and process only the data necessary for registration, access to the User’s personal space, and contact with customer support.
The User understands and accepts that the failure to provide certain personal data may prevent NaluSur from delivering services related to that data. Under no circumstances will NaluSur transfer or exploit these data for any purposes other than those expressly indicated herein.
During the registration process and completion of the contact form, the User will be informed whether the provision of specific data is not mandatory for the provision of NaluSur’s services.
The User may voluntarily provide additional information in certain sections of the NaluSur website. Supplying such information is entirely at the User’s discretion. However, NaluSur recommends that the User not provide more information than necessary according to the purposes for which they are using the services.
WHO HAS ACCESS TO YOUR PERSONAL DATA?
Other third-party service providers of NaluSur may access the User’s personal data as data processors.
In addition, the User understands that NaluSur may make disclosures or communications of personal data to fulfill its legal obligations with public authorities as required by current legislation, and, where applicable, also to other entities such as law enforcement and judicial authorities.
WHAT ARE YOUR RIGHTS?
NaluSur informs the User of their right to freely exercise the rights of access, rectification, objection, erasure, portability, and restriction of processing, as well as to object to automated decision-making, by submitting a written and signed request to the following address: c/Tenerife 440B, Marbella 29604 (phone: +34 677 411 002) or through the Customer Service form.
To this end, the User must submit such written communication indicating the request or right they wish to exercise, along with their full name, address for notification purposes, and a copy of their national ID card or any valid document proving their identity. In the case of representation, proof of such representation must be provided by valid documentation.
The User has the right to object to the processing of their data for promotional purposes and the receipt of commercial communications by simply notifying NaluSur of their decision.
In addition to the above rights, the User has the right to withdraw their consent at any time through the procedure described above, without affecting the lawfulness of the processing prior to the withdrawal of consent. NaluSur may continue processing the User’s data to the extent permitted by applicable law.
NaluSur reminds the User that they have the right to lodge a complaint with the Spanish Data Protection Agency.
DATA QUALITY
NaluSur informs the user that, unless legally authorized to represent another person, no user may use another individual’s identity to provide personal data. Therefore, users must always provide personal data that corresponds to their own identity, and such data must be appropriate, relevant, current, accurate, and truthful.
In this regard, the user will be solely responsible for any direct and/or indirect damage caused to third parties or to NaluSur by using the personal data of another person or by using their own data when such data is false, incorrect, outdated, inappropriate, or irrelevant.
The user must, in all cases, be of legal age and capable of entering into binding agreements or contracts.
USE OF COOKIES
The user accepts the use of cookies and IP tracking. Our site traffic analyzer uses cookies and IP tracking to collect statistical data, such as: first visit date, number of visits, last visit date, referring URL and domain, device and browser used, and screen resolution. However, the user can, if they wish, deactivate and/or delete these cookies by following the instructions in their internet browser.
NaluSur does not use “spamming” techniques and will only process the data that the user voluntarily provides through the electronic form on this website or by email.
MODIFICATION OF THE PRIVACY POLICY
NaluSur may amend this Privacy Policy in accordance with applicable laws at any given time. In any case, we will inform the User of any changes to the Privacy Policy that significantly impact their privacy and data protection. If required by applicable law, we will provide the User with the opportunity to give renewed consent.